Many people have had issues with the exit gates not opening as they try to leave the neighborhood. We believe this is related to a software issue in the gate controllers. It seems that if the gates close right as a car approches the exit, the system locks and will not open either for the car or pressing the exit button. If this happens:
1. Back your vehicle up COMPLETELY OFF THE EXIT PAD/LOOP (The pad is a small sensor area about 10 feet before the paver stones at the gate. You will need to back up 10-15 feet from the pavers.)
2. Wait 30 SECONDS
3. Pull forward to the trigger pad and the gate should open.
Waiting the full period seems to be the real fix. Many people back up and re-approach, but the system still "thinks" the gates are open from the last car and needs time to accept that it is closed.
If this does not work, please contact/stop by a board member as they have emergency procedures.